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Manufacturer's Warranty Policies

ACCO Warranty
A.I.E. Warranty
Akiles Warranty
Applied Magnetics (AML) Warranty
Cushion Pack© Warranty
Dahle Warranty
Excel Packaging Warranty
Fellowes Warranty
Garner Warranty
Herbold Meckesheim USA Warranty
Industrial Warranty
Intimus Warranty
Kobra Warranty
Lassco Wizer Warranty
Ledco Warranty
Martin Yale Warranty
MBM / Destroyit / Triumph Warranty
Minipack of America Warranty
Proton Data Security Warranty
Swiftspace Warranty
TBS, Inc. Warranty


ACCO WARRANTY

ACCO Swingline GBC Laminator Warranty

ACCO Brands USA LLC, 300 Tower Parkway, Lincolnshire, IL 60069 (in Canada, ACCO Brands Canada Inc., 5 Precidio Court, Brampton, ON L6S-6B7; and in Mexico, ACCO Mexicana, S.A. de C.V. Av. Circuito Industrial Norte #6 Parque Industrial Lerma 52000, Lerma Edo. de México) (each, respectively, “ACCO Brands”) warrants to the original purchaser that this ACCO Brands product is free from defects in workmanship and material under normal use and service for a period of 1 year after purchase.

ACCO Brands’ obligation under this warranty is limited to replacement or repair, at ACCO Brands’ option, of any warranted part found defective by ACCO Brands without charge for material or labor. Any replacement, at ACCO Brands’ option, may be the same product or a substantially similar product that may contain remanufactured or refurbished parts. This warranty shall be void in the following circumstances:
(i) if the product has been misused,
(ii) if the product has been damaged by negligence or accident, or
(iii) if the product has been altered by anyone other than ACCO Brands or ACCO Brands’ authorized agents.

For warranty execution, please call 1-800-541-0094 in the USA/1-800-268-3447 in Canada/1-800-759-6825 in Mexico or go to HYPERLINK "http://www.gbc.com". TO THE EXTENT ALLOWED BY APPLICABLE LAW, THIS WARRANTY IS IN LIEU OF ALL OTHER EXPRESSED WARRANTIES. REPRESENTATIONS OR PROMISES INCONSISTENT WITH OR IN ADDITION TO THIS WARRANTY ARE UNAUTHORIZED AND SHALL NOT BE BINDING ON ACCO BRANDS. TO THE EXTENT PERMITTED BY APPLICABLE LAWS, ANY IMPLIED WARRANTIES (IF APPLICABLE) ARE LIMITED IN DURATION TO THE DURATION OF THIS WARRANT. SOME STATES AND JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. TO THE EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ACCO BRANDS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY, CONSEQUENTIAL OR SIMILAR DAMAGES, WHETHER OR NOT FORSEEABLE. SOME STATES AND JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF SPECIAL, INCIDENTAL, PUNITIVE, EXEMLARY, CONSEQUENTIAL, OR SIMILAR DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. FOR CONSUMERS WHO HAVE THE BENEFIT OF CONSUMER PROTECTION LAWS OR REGULATIONS IN THEIR JURISDICTION OF PURCHASE OR, IF DIFFERENT, IN THEIR JURISDICTION OF RESIDENCE, THE BENEFITS CONFERRED BY THIS WARRANTY ARE IN ADDITION TO ALL RIGHTS AND REMEDIES CONVEYED BY SUCH CONSUMER PROTECTION LAWS AND REGULATIONS.

To the extent permitted by law, this warranty is not transferable and will automatically terminate if the original product purchaser sells or otherwise disposes of the product. This warranty gives you specific legal rights. Other rights, which vary from jurisdiction to jurisdiction, may exist. In addition some jurisdictions do not allow (i) the exclusion of certain warranties, (ii) limitations on how long an implied warranty lasts and/or (iii) the exclusion or limitation of certain types of costs and/or damages, so the above limitations may not apply.


AMERICAN INTERNATIONAL ELECTRIC WARRANTY

Limited Equipment Warranty If any part of your new American International Electric product fails within 3 months from date purchase because of a manufacturing defect, A.I.E. will furnish the required replacement part without charge, F.O.B. factory upon receiving the defective part.

This warranty does not cover damage by accident, misue, abuse, installation in abnormal conditions of moisture, dirt or corrosive matter, misapplication or improper installation and does not cover expendable items such as Teflon covers, shrink film, sealing elements, pilot lights etc. This warranty extends to the Purchaser only for a period of one year from date of purchase.

A.I.E. will not be responsible for repairs by anyone other than the factory and this warranty is void if any modification or alteration is made to the equipment by anyone other than A.I.E. Installation and operation of the equipment to comply with all applicable electrical and safety standards is the sole responsibility of the Purchaser.


AKILES WARRANTY AND REPAIR

AKILES WARRANTY:

1) Akiles equipment has a warranty of one year from date of purchase.

2) All warranties are FOB Ontario, CA, unless otherwise agreed to.

3) All warranties are against manufacturing defects only. These warranties do not cover damages due do improper use or mishandling of merchandise, including any extraordinary event leading to the damage, whether it is foreseeable or not.

4) Damages incurred during transportation are not covered by our warranty policy. Akiles, however, will be more than willing to assist you with any transportation claim. It is your responsibility to inform carrier of any damage to merchandise upon delivery. This will help validate and expedite your claim. IMPORTANT: For shipments, Akiles will use your carrier of choice whenever possible. If one is not chosen by you, Akiles will use the best option. Akiles only works with well established, professional and reliable carriers.

5) For equipment warranty claims received within 14 days of shipping date, Akiles at option will replace the unit for a new one, upon return of the defective equipment. If a replacement equipment is requested prior to the return of the defective equipment, a new invoice (cost of equipment plus freight) will be generated. A credit (for the 1st invoice plus ups ground charges) will be generated once the defective equipment is returned and if the claim is deemed to be valid. Akiles at option will cover UPS ground charges for the return of the defective machine.

6) For equipment warranty claims received after 14 days of shipping date, Akiles will repair and return (via UPS ground) the equipment. No replacement of equipment will be accepted unless it is deemed by Akiles that it is not cost effective to repair the defective machine.

7) It is customer’s responsibility to properly pack (preferable with its original packaging) and ship merchandise back for inspection and repair/replacement, as any damage incurred during its transportation will not be covered by our warranty policy.

8) For all valid warranty repairs and/or replacements, Akiles will cover transportation expenses back to customer via UPS ground (no express deliveries)-for USA mainland shipments only.

9) Akiles distributors may request parts for equipment under warranty Free Of Charge, if they prefer to do their own repairs. A serial number and invoice date must be provided. Akiles reserves the right to request the return of any defective part(s).

AKILES REPAIRS

1. Any merchandise return for repair or replacement needs to be authorized by AKILES PRODUCTS, INC., prior to shipping it back. An RMA # (Return Merchandise Authorization Number) must be issued by Akiles Products, Inc. Please have equipment serial number handy when requesting RMA #.

2. For Warranty repairs, proof of purchase (invoice) must be provided for the equipment to be repaired. See AKILES EQUIPMENT WARRANTY POLICY. Serial Numbers do do not constitute proof of purchase

3. For Non-Warranty repairs, a $ 50.00 minimum inspection charge will apply. For repairs over $ 75.00 (parts and labor), we will contact you for your authorization prior to repairing the unit.

4. Equipment not returned with its original packaging may be subject to a $ 15.00 repackaging fee.

IMPORTANT REMINDER: It is your responsibility to properly pack (preferable with its original packaging) and ship merchandise back for inspection and repair/replacement, as any damage incurred during its transportation will not be covered by our warranty policy. Furthermore, any merchandise damaged incurred due to improper packaging may void any warranty repair.


APPLIED MAGNETICS LABORATORIES WARRANTY

Warranty: One calendar year from the date of shipment from AML. We will repair or replace any defective component or defect in materials or workmanship free of charge during the warranty period. Warranty EXCLUDES willful neglect, damage, shipping damage, and physical abuse, or the following (consumable, normal wear-and-tear items): Cutter, Cutter Bearings, Bed Blade, Drive Belt, Residue Bags, rubber rollers. Warranty is VOID if our evaluation determines that the unit has been improperly repaired, adjusted, or altered.

This Infostroyer is warranted for one calendar year from the date of shipment from AML. We will repair or replace any defective component or defect in materials or workmanship free of charge during the warranty period, subject to the following conditions:

A. To expedite return of a unit to service:

1) AML may, at its option, exchange an incoming unit for a brand new or factory-refurbished unit.

2) However, if a customer requests that the returned unit be repaired, rather than exchanged, AML will certainly honor that request, provided that the customer is willing to accept a possible delay for repairs to his specific machine.

B. SHIPPING COSTS (Warranty Repairs): Customer pays shipping to AML; AML pays return shipping wihthin the continental USA.

C. Warranty EXCLUDES:

1) Willful neglect, damage, shipping damage, and physical abuse;
2) Damage due to excessive AC line voltage applied;
3) The following (consumable, normal wear-and-tear items): Cutter, Cutter Bearings, Bed Blade, Residue Bag, rubber rollers;
4) Damage due to failure to perform Maintenance Procedures detailed above.
5) Introduction of foreign or improper materials into the unit, as detailed above (please see "Don't Feed" section of the operator manual).
6) Overheat damage due to blocked Blower air inlet and outlet.

D. This Warranty is VOID if our evalution determines that the unit has been improperly repaired, adjusted, or altered.

E. To the extent permitted by applicable law, Applied Magnetics Laboratory, Inc. limits the duration of any implied warranty of merchantability or fitness for a particular purpose to one year and excludes incidental or consequential damages for breach of any warranty on this product.


CUSHION PACK© WARRANTY

Cushion Pack © cardboard shredders are covered by the limited warranty described herein for the sole benefit of the original purchaser. This warranty is valid for a period of one (1) year from the date of purchase on electrical components and 5 years from date of purchase on the cutting assembly against defects in materials and workmanship.

In the event such defects are within the warranty period of your Cushion Pack© shredder, Cushion Pack© will, at its sole option, repair or replace with an equivalent part at no charge to the original purchaser. This warranty applies to replacement parts only and is exclusive of labor and shipping expense to conduct repairs.

This limited warranty is void (1) if the product has been damaged by accident, unreasonable use, misuse, neglect, lack of lubrication, vandalism, improper service, act of nature, improper supply power or other causes not arising out of defect in material or workmanship. (2) All parts must be returned at end user’s expense to ProSource Packaging, Inc. for inspection of warranty claim. (3) End user must maintain a log record to validate operational maintenance procedures have been followed on the regularly scheduled basis as outlined in the Cushion Pack© Operating Instructions and Start-Up Manual. Log records must be handwritten, signed and dated by the maintenance technician. End user is responsible for creating operational maintenance log record. Electronic operational maintenance log records are NOT acceptable due to ease of being falsified.

IN NO EVENT SHALL CUSHION PACK© OR PROSOURCE PACKAGING, INC. BE LIABLE FOR THE LOSS OF USE OF THE PRODUCT, REMOVAL EXPENSES, TRANSPORTATION DAMAGE OR ANY OTHER SPECIAL INCIDENTAL OR CONSEQUENTIAL COST(S), EXPENSES OR DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE PERFORMANCE OF THE MACHINE OR ITS USE BY THE PURCHASER, USER, OR ANY OTHER PERSON. THIS LIMITED WARRANTY IS EXPRESSLY IN LIEU OF ANY OTHER WARRANTY EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR MERCHANTABILITY AND FITNESS FOR ANY PARTICULAR PURPOSE. THERE ARE NO WARRANTIES BEYOND THE DESCRIPTION ON THE FACE HEREOF.


DAHLE WARRANTY

Dahle Shredder Warranty

Dahle guarantees it’s paper shredders to be free from manufacturing defects (materials / workmanship) for a period of 2 years. Dahle offers a lifetime guarantee on the cutting cylinders (1 year on Security Level 5 and Level 6 models). This warranty does not cover damage caused by improper oiling, paper jams, misuse, abuse, improper line voltage, or unauthorized repair. This warranty applies to the original purchaser only and is not transferable. There are no other warranties expressed or implied beyond the face of this agreement. For service or more information on this warranty, contact a Dahle Customer Relations Representative at (800) 995-1379.

Dahle Deployment Shredder Warranty

Dahle guarantees it's Deployment Shredder to be free from manufacturing defects (materials/ workmanship) for a period of 2 years. Dahle offers a one year guarantee on the cutting cylinders. The mobility case carries a lifetime warranty. This warranty does not cover damage caused by improper oiling, paper jams, misuse, abuse, improper line voltage, or unauthorized repair. This warranty applies to the original purchaser only and is not transferable. There are no other warranties expressed or implied beyond the face of this agreement. For service or more information on this warranty, contact a Dahle Customer Relations Representative at (800) 995-1379.

Dahle Paper Cutters & Guillotines Warranty

Dahle North America, Inc. offers a lifetime warranty against defects in manufacturing, materials and assembly (excludes cutting blades). This warranty applies to the original owner only. It does not cover damage caused by abuse, misuse, or unauthorized repair. For warranty service, please call a Dahle Customer Relations Representative at (800) 243-8145.

Dahle Rolling Trimmers Warranty

Dahle North America, Inc. offers a lifetime warranty against defects in manufacturing, materials and assembly (excludes cutting blades and clamp). This warranty applies to the original owner only. It does not cover damage caused by abuse, misuse, or unauthorized repair. For warranty service, please call a Dahle Customer Relations Representative at (800) 243-8145.

Dahle Vantage Trimmers Warranty

Dahle North America, Inc. offers a 1 year limited warranty against defects in manufacturing, materials and assembly (excludes cutting blade). This warranty applies to the original owner only. It does not cover damage caused by abuse, misuse, or unauthorized repair. For warranty service, please call a Dahle Customer Relations Representative at (800) 243-8145.

Dahle Stack Cutters Warranty

Dahle North America, Inc. offers a lifetime warranty against defects in manufacturing, materials and assembly (excludes cutting blades). This warranty applies to the original owner only. It does not cover damage caused by abuse, misuse, or unauthorized repair For warranty service, please call a Dahle Customer Relations Representative at (800) 243-8145.

Dahle Letter Folders Warranty

Dahle North America, Inc. offers a 90 day limited warranty against defects in manufacturing, materials and assembly. This warranty applies to the original owner only. It does not cover damage caused by abuse, misuse, or unauthorized repair. For warranty service, please call a Dahle Customer Relations Representative at (800) 243-8145.

Dahle Vantage Cutting Mats Warranty

Dahle North America, Inc. offers a 90 day limited warranty against defects in manufacturing, materials and assembly. This warranty applies to the original owner only. It does not cover damage caused by abuse or misuse. For warranty service, please call a Dahle Customer Relations Representative at (800) 243-8145.


EXCEL PACKAGING WARRANTY

Excel Packaging warrants each new product manufactured to be free from defects in material and workmanship for a period of (1) year from date of shipment by Excel Packaging. This warranty is not transferable with any subsequent resale. Terms and conditions set forth are:

1. Defective parts under warranty must be returned to Excel Packaging freight prepaid.
2. Excel Packaging's sole obligation and purchaser's sole remedy in the event of a warranty dispute shall be, at Excel Packaging's option, to repair or replace the part in question.
3. Labor cost incurred in removing the defective part and installing the replacement part is not covered by this warranty.
4. Contact Excel Packaging for a return authorization number prior to returning any defective part. That number must accompany the part upon its return.
5. This warranty is in lieu of all other warranties, expressed or implied, including but not limited to warranties of merchantability and fitness for a particular purpose, non-infringement or any other matter.

Excel Packaging Warranty Exclusions

1. This warranty shall not apply if equipment has been tampered with, misused, improperly installed, altered, or has received damage due to abuse, carelessness, accident or failure to follow recommended regular maintenance procedures or has been serviced by someone other than a duly authorized factory representative without the express written consent of Excel Packaging.
2. Excel Packaging shall not be held liable to any person for direct, indirect, incidental or consequential damages or delay resulting from any defect, negligence, or tort. The customer hereby waives for itself any claims for punitive damages and all claims of negligence of strict liability or both. In no event shall Excel Packaging's liability exceed the purchase price of the product or products in dispute.
3. Excel Packaging shall not be held liable for any damages arising out of or in connection with the operation of the equipment should the customer or its agent fail to maintain the equipment in safe operating condition.
4. This warranty shall be voided if the customer renders useless any safety device or part.
5. This warranty does not cover the unwarrantable parts such as Teflon tape, pads, wire, silicone and other consumable parts.
6. Excel Packaging reserves the right to make changes, additions or improvements to any product with no obligation to make such changes to any product with no obligation to make such changes to any previously shipped product covered by this warranty.


FELLOWES WARRANTY

Fellowes Paper Shredder Warranty Claim and Return Policy (Consumer #800.955.0959)

All Fellowes shredders are covered by a one or two year parts and labor warranty against defects in material and workmanship. Fellowes only responsibility to the end user under this warranty is to provide for repair or replacement of any machine that fails during the warranty period. Since the warranty of any product is between the manufacturer and the end user, Fellowes reserves the right to determine the legitimacy of any warranty claim. As such, Fellowes retains the sole right to determine if a machine should be replaced or repaired. Fellowes has instituted an easy to use, consumer friendly, procedure for dealing with warranty claims. Toll free consumer hot lines have been installed to handle consumer complaints; a simple, quick exchange program for defective personal shredders insures rapid resolution to consumer complaints. Fellowes has also built an extensive network of independent servicing dealers that can handle repairs of office shredders at the consumer's location. It is in the best interest of the consumer and the selling dealer to let Fellowes work directly with the end user to solve product quality issues in the most efficient and timely fashion. If a replacement machine is needed, Fellowes will make the arrangements directly with the end user. As a general rule, products of this type are not returnable once they have been used. Defective products will be handled via repair or replacement as outlined in our warranty. However, customer satisfaction is our primary goal and Fellowes recognizes that certain situations will necessitate the return of a shredder. As a result the following return policy applies to all shredder products.

Fellowes Paper Shredder Return Policy

The following return policy applies only to shredder returns related to warranty defects. As indicated above, non-defective shredders that have been opened and used are not returnable. Non-defective returns accepted by the selling dealer are the responsibility of the dealer unless previous arrangements have been made with Fellowes. New, unopened shredder returns will be subject to Fellowes normal product return policy. Unused, non-defective shredders may be returned if they are unopened and in they're original packaging.

1. In every situation where an end user contacts the selling dealer with reference to returning a shredder for any reason, the dealer should first establish if shredder is still covered by Fellowes warranty (12 or 24 months). Validity of claims against Fellowes 5, 7 or 20 year cutter warranty can only be determined by Fellowes. No machine will be accepted for return to Fellowes or repaired, at no charge, by Fellowes if the machine falls outside normal warranty terms or time frame. Fellowes authorized service dealers and/or Fellowes does offer out of warranty service and repair or replacement for a fee.

2. Fellowes recognizes that consumers should have the right to return machines that fail to operate correctly immediately upon, or shortly after, being put into service (out of box failures). Therefore, only shredders that fail during the first thirty days of ownership will be eligible for return to Fellowes from the selling dealer or wholesaler. If a shredder fails within 30 days of purchase by the end consumer, and attempts to direct the consumer to Fellowes normal warranty repair procedures have failed, the selling dealer may accept a return from the end user. Once the return is received, the dealer should contact Fellowes, or their wholesaler, for a Return Authorization number (RA#). It is the selling dealer's responsibility to make certain that the shredder is defective and eligible for return. Once an RA# is issued the selling dealer should replace the shredder for the end user, then arrange for the return of the shredder to either Fellowes or their wholesalers facility depending on where the dealer purchased the machine. Once the shredder is received at Fellowes return center it will be inspected for defects. Fellowes will inspect all returns before any deductions or credits will be authorized.

(a) If a shredder that was returned as defective is found to be in good working order, Fellowes will issue a credit to the dealer or wholesaler for the original purchase price less freight costs and a restocking fee of 20%.
(b) If shredder is found to be defective, Fellowes will issue a full credit and incur all freight costs. No re-stocking fees will be applied.

3. If the shredder is outside of the thirty-day window but still covered by Fellowes warranty, then the selling dealer should direct the consumer directly to Fellowes or local service dealer for resolution of their warranty claim. Under normal circumstances, the selling dealer is not authorized to accept returns of shredders that have been in service for more than 30 days. Fellowes will work directly with the end user to find the best method for solving their quality problem. Depending on the circumstances and the product involved, Fellowes will either repair or replace the product at no cost to the consumer.

4. If an exception to the 30 day rule is authorized by Fellowes and the shredder is still covered under Fellowes warranty, the selling dealer should contact Fellowes or their wholesaler for a Return Authorization number (RA#). It is still the selling dealer's responsibility to make certain that the shredder is truly defective and as such, eligible for return. Once an RA# is issued the selling dealer should replace the shredder for the customer then arrange for the return of the shredder to either Fellowes or their wholesalers facility depending on where the dealer purchased the machine. Once the shredder is received at Fellowes return center it will be inspected for defects. Fellowes will inspect all returns before any deductions or credits will be authorized.

(c) If a shredder that was returned as defective is found to be in good working order, Fetiowes will issue a credit to the dealer or wholesaler for the original purchase price less freight costs and a restocking fee of 20%.
(d) If shredder is found to be defective, Fellowes will issue a full credit and incur all freight costs. No re-stocking or non-defective fees will be applied.


GARNER LIMITED WARRANTY

Garner Products warrants to the purchaser of the degausser, that any part thereof, which proves defective within 1 year of the date of shipment, will be repaired or replaced free of charge if returned to the factory FREIGHT PREPAID. Manufacturer’s obligation is limited to the cost of material and labor to repair or replace and does not include transportation expenses.

All returns must be specifically authorized by the factory prior to shipment as represented by a factory specified return authorization number marked prominently near the shipping label.

This warranty shall not apply to any product, which has, in our judgment, been tampered with, altered, subject to misuse, neglect or accident. In addition, the warranty does not extend to repairs made necessary by normal wear.

This warranty extends to the original purchaser only and begins on the date of original purchase as evidenced by your packing slip or invoice. The warranty period is not extended if we repair or replace a warranted product or any parts. Garner Products may change the availability of limited warranties at its discretion, but any changes will not be retroactive.

DAMAGE
This shipment was packaged and delivered to the carrier with utmost care to insure safe delivery of goods. When the shipment is received and signed for by the Transportation Company, consignor's responsibility ceases. Do not accept shipment, which evidences damage or shortage until the agent of the carrier endorses a statement of the irregularity on the face of the transportation receipt. Without documentary evidence, claim cannot be filed.

CONCEALED DAMAGE
Interstate commerce commission has indicated that a carrier is as much responsible for concealed damage as for visible damage in transit. Upon receipt of shipment, promptly unpack and check thoroughly. If concealed damage is discovered, cease further unpacking and request immediate inspection by the local agent of the carrier. A written report of the agent's finding, with his signature, is necessary to support claim.

SHORTAGE
Check shipment against shipping papers. Do not discard packing materials or cases until contents have been found to be correct. The removal of badly needed items before a shipment is checked may create a shortage. Check all possibilities before reporting a shortage. RETAIN SHIPPING CONTAINER FOR FUTURE SHIPMENTS.

CLAIMS
If your agent of carrier has been given an opportunity to inspect the shipment, any claim or a shortage or damaged merchandise can be handled as a simple and routine procedure. CONSIGNEE MUST FILE CLAIMS. Shipping terms are F. O. B. point of shipment.

WARRANTY RETURNS
All returns must be specifically authorized by the factory prior to shipment as represented by a factory specified return authorization number marked prominently near the shipping label. Call (800) 624-1903. When you contact us, we will issue a Return Material Authorization Number for you to include with your return. You must return the products to us in their original or equivalent packaging, prepay shipping charges, and insure the shipment or accept the risk if the product is lost or damaged in shipment. We will return the repaired or replacement products to you. We will pay to ship the repaired or replaced products to you if you use an address in the United States (excluding Puerto Rico and U.S. possessions and territories). Otherwise, we will ship the product to you freight collect. Proper documentation should include the return address, a name and phone number of the contact person, the serial number of the merchandise being returned and a description of the reason for the return. Omission of any of this information will delay service. Garner Products will select method for return shipment, usually via UPS Ground Service. Alternate shipment methods may be made at the customer’s expense.

NON-WARRANTY RETURNS
All returns must be specifically authorized by the factory prior to shipment as represented by a factory specified return authorization number marked prominently near the shipping label. Call (800) 624-1903. When you contact us, we will issue a Return Material Authorization Number for you to include with your return. You must return the products to us in their original or equivalent packaging, prepay shipping charges, and insure the shipment or accept the risk if the product is lost or damaged in shipment. Proper documentation should include the return address, name and phone number of the contact person, the serial number of the merchandise being returned and a description of the reason from the return. Omission of any of this information will delay service. Non-warranty returns are subject to a restocking fee, up to 25% of the purchase price at the discretion of Garner Products. Unless specified otherwise, Garner Products will select method of return shipment after repairs, usually via UPS Ground Service. Alternate shipping arrangements may be made at the customer’s expense. All repair shipments will be returned to the customer C. O. D. repair and freight cost.


HERBOLD MECKESHEIM WARRANTY

Warranty: warranty covers defective materials and workmanship for a period of 12 months, labor is warranted for 90 days. During this period, equipment must be maintained in accordance with Herbold's operation manual. Items not covered under this warranty include normal wear items and consumables. Normal wear items include: cutting knives, security screens, drive belts and internal hardware. Consumables include waste collection bags and dust cartridges.

Oiler, the Cutting Roller is warranted to be free of manufacturer's defects for twenty (20) years from the date of invoice.)



INDUSTRIAL WARRANTY

Industrial shredders are covered by the limited warranty described herein for the sole benefit of the original purchaser. This warranty is valid for a period of one (1) year from the date of purchase on electrical components and 10 years from date of purchase on the cutting assembly against defects in materials and workmanship.

In the event such defects are within the warranty period of your Industrial shredder, ProSource Packaging, Inc. will, at its sole option, repair or replace with an equivalent part at no charge to the original purchaser. Buyer is responsible for return freight in and freight out of replacement parts when making a warranty claim and copy of log book must be included. This warranty applies to replacement parts only and is exclusive of labor and shipping expense to conduct repairs.

This limited warranty is void (1) if the product has been damaged by accident, unreasonable use, misuse, neglect, lack of lubrication, vandalism, improper service, act of nature, improper supply power or other causes not arising out of defect in materiel or workmanship. (2) All parts must be returned at end user’s expense to ProSource Packaging, Inc. for inspection of warranty claim. (3) End user must maintain a log record to validate preventive/operational maintenance procedures have been followed on the regularly scheduled basis as outlined in the Industrial Operating Instructions and Start-Up Manual.

IN NO EVENT SHALL PROSOURCE PACKAGING, INC. BE LIABLE FOR THE LOSS OF USE OF THE PRODUCT, REMOVAL EXPENSES, TRANSPORTATION DAMAGE OR ANY OTHER SPECIAL INCIDENTAL OR CONSEQUENTIAL COST(S), EXPENSES OR DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE PERFORMANCE OF THE MACHINE OR ITS USE BY THE PURCHASER, USER, OR ANY OTHER PERSON. THIS LIMITED WARRANTY IS EXPRESSLY IN LIEU OF ANY OTHER WARRANTY EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR MERCHANTABILITY AND FITNESS FOR ANY PARTICULAR PURPOSE. THERE ARE NO WARRANTIES BEYOND THE DESCRIPTION ON THE FACE HEREOF.

INTIMUS WARRANTY

This warranty policy (the “Warranty Policy”) sets forth the warranty terms governing all products of all product lines sold by intimus International GmbH and/or the entities that are part of the Intimus corporation group (collectively, “Intimus International”) worldwide (the “Products“). Each professional, company or legal entity purchasing a product from Intimus International hereinafter referred to as a “Customer”.

On account of the worldwide scope of this Warranty Policy and the existing differences in regional and local regulations as to this matter, it is hereby acknowledged that where a stipulation contained herein is not enforceable to its full extent in a given jurisdiction (or as regards a specific Customer), then such stipulation shall be construed in such jurisdiction (or as regards a specific Customer) so as to be enforceable to the maximum extent permitted by law.

In the event of newly launched Products, we refer to the latest version of this Warranty Policy from time to time, which is available at our website, at www.intimus.com, and which is incorporated herein by reference.

1. Intimus International warrants, exclusively vis-à-vis the Customer, that during the applicable warranty period, Products sold by Intimus International to the Customer, in all cases in regard to conditions existing as of the date of invoicing of the relevant Product to the Customer, shall be free from (i) material defects that materially impair performance and functionality of the Product and (ii) defects in title over such Product.

Such warranty period in regards of Products sold by Intimus International shall commence on the date of invoicing of the relevant Product and varies depending on the specific Product, being as follows:

  • New “Office Shredders” (i.e. all single-phase shredders and model 852 CC3): two (2) years.
  • New “Industrial Machines”, new “Customized Products” and new “Special Projects”: subject to the Product being used only in single-shift operation (i.e. up to a maximum of 8 uninterrupted hours per calendar day), the earlier of (a) the elapsing of one (1) year; or (b) the reaching of the Warranted Working Hours (as detailed in the relevant customized Product or special project agreement or statement of work).
  • New Products (for the avoidance of doubt, other than those referred in the previous points): one (1) year.
  • Used Products: six (6) months.

    • Likewise, Intimus International also warrants, exclusively vis-à-vis the Customer, that during the six (6) months following the repair of a Product, the same will be free from the specific defects and failures that motivated such repair. Such warranty period in regards of repairs shall commence on the date of the corresponding invoice.

    In addition, Intimus International hereby grants an additional warranty to the Customers over cutting cylinders mounted in the specific shredder models detailed in Schedule A hereto (the “Cutting Cylinders”), whereby Intimus International warrants, exclusively vis-à-vis the Customer, that during the applicable warranty periods as per Schedule A (which, for the avoidance of doubt shall also commence on the date of invoicing of the relevant Product), such Cutting Cylinders will maintain their structural integrity without breaking; it being understood, however, that any chipping or damage occurring in the Cutting Cylinders resulting from their ordinary tear and wear or a misuse, is hereby explicitly excluded herefrom.

    2. Intimus International provides a limited warranty for its Products only to the Customer (i.e. the professional, company or legal entity that originally purchased the product from Intimus International). Intimus International’s liability towards third parties as well as the assignment of any such rights to any third party or parties is hereby explicitly excluded. In all cases, the Customer shall take any and all steps necessary to mitigate any damages suffered or incurred by it in connection herewith. The product description published by Intimus International has sole validity as regards agreed upon product specifications and characteristics. It is acknowledged that public statements, recommendations and advertising issued by Intimus International do not constitute contractual specifications for the characteristics of the purchased Products and are not to be deemed as such.

    3. Any claims of a Customer under this Warranty Policy shall only be enforceable if notification of the material defect or defective title is issued in writing within ten (10) workdays after delivery of the relevant Product to the Customer, or within a four (4) workday term after discovery of the defect provided that earlier detection by means of careful inspection by the Customer was impossible. Any such notice of claim shall be dated and clearly state the following information: (a) invoice number and date; (b) model description and serial number; and (c) reasonably detailed description of defects. Inobservance of the foregoing shall entail the automatic loss by the Customer of any and all rights to any claim against Intimus International in connection herewith.

    4. In the event of a claim as per the previous paragraph, Intimus International shall, at its option, and as the Customer’s sole and exclusive remedy in connection with the relevant Product, either: (a) repair the defective Product; or (b) replace the entire defective Product; or (c) replace those parts which prove to be faulty or defective; or (d) terminate the contract and reimburse the Customer the sales price paid by the same. Alternatively, if both parties were in agreement, the Customer may be granted a price reduction. Any replaced parts become the property of Intimus International.

    5. Any returns of Products by the Customer to Intimus International during the applicable warranty period must be approved in writing by Intimus International prior to such return, and, if so, shall be returned packaged in their original packaging or, alternatively, in a proper packaging equivalent to the original one. The Customer shall be responsible for any shipping and freight costs associated with returning the Product to Intimus International (including those arising from re-packaging of such Product, where the Customer had not observed such obligation), and Intimus International shall be responsible for any shipping and freight costs associated with shipping the repaired or replaced Product or, where applicable, any replacement parts, to the Customer. Intimus International may elect, in its reasonable discretion, the terms of shipment. The Customer shall fully cooperate with Intimus International to such end.

    6. Intimus International assumes no liability whatsoever for any events, actions or omissions not directly attributable to Intimus International, including but not limited to ordinary wear and tear, accidental damage (including but not limited to those arising from transportation), electrical current fluctuations and acts of god. Without limiting the generality of the foregoing, Intimus International assumes no liability whatsoever for a Product where the Customer (or a third party) has incurred in any which one of the following: improper, incorrect or careless handling, use, installation, maintenance, storage or removal; abuse or use for something other than its intended purpose (including but not limited to feeding the Product materials or substances for which the Product was not intended); damages arising from paper jams or clearing paper jams; negligence, malicious intent or willful misconduct; exceeding the Product’s recommended feed capacity; operation of the Product above its maximum capacity, with or without continuous jamming; having the Product repaired by someone other than by Intimus International’s qualified engineers or its authorized agent(s); incorrect assembly or initial start-up; use of unsuitable auxiliary materials, or of consumables other than the original manufacturer consumables; non- observance of usage, operating and maintenance instructions and manuals; non-observance of the one-shift operation maximum as regards Industrial machines, customized Products and special projects; and modification or alteration in any way of a Product without obtaining previous written consent from Intimus International (including but not limited to alteration, defacement or removal of the original model and serial number plate).

    7. All costs associated with repairs and/or replacements, including but not limited to parts (including ordinarily worn and torn parts), labor and call out charges or transportation to and from the service center (including shipping and freight costs, as well as packaging if the obligation as to this matter set forth in point 5 hereof was not observed), which may be derived in any way from any of the foregoing warranty exclusions will be chargeable to the Customer.For the avoidance of doubt, in no event will the Customer or the carrier transporting the Products be deemed an agent of Intimus International.

    8. The Customer acknowledges that, as concerns the Products, all other representations, warranties, remedies and guarantees of any kind which might be provided or implied by applicable law or commercial practice are hereby expressly excluded to the maximum extent permitted by law, including but not limited to those of quality, merchantability and fitness for a particular purpose. The statute of limitations for any and all Customer claims, regardless of their legal grounds, is limited to the applicable warranty period. This also applies to delivered Products which, in accordance with their intended purpose, have been installed into a building structure. In any event it is acknowledged that (i) Intimus International’s liability shall not exceed, in aggregate, the price paid by the Customer for the defective Product, and (ii) any and all indirect and consequential damages are expressly excluded from indemnification, including but not limited to loss of production, loss of anticipated or future profit, loss of revenue, loss of reputation, loss of contract, loss of opportunity and loss of goodwill.

    9. The following companies are part of the Intimus corporation group:
    Intimus International North America, Inc.
    251 Wedcore Avenue
    Wabash, IN 46992
    USA


    KOBRA WARRANTY

    Kobra paper shredders are covered by the limited warranty described herein for the sole benefit of the original purchaser. This warranty is valid for a period of one (1) year from the date of purchase on Kobra level 1 through 5 shredders and ninety (90) days on Kobra level 6 high security shredders against defects in materials and workmanship. The cutting blades in Kobra shredders level 1 through 5 are covered by this limited warranty for five (5) years from the original date of purchase and on level 6 high security models for one (1) year from the date of original purchase against defects and workmanship. In the event such defects are within the warranty period your Kobra shredder retailer will, at its sole option, repair or replace with an equivalent product at no charge to the original purchaser. Warranty labor is covered for one (1) year on level 1 through 5 models and for ninety (90) days on level 6 high security models. Your Kobra service center reserves the right to require proof of purchase to perform warranty service.

    This limited warranty is void (1) if the product has been damaged by accident, unreasonable use, misuse, neglect, lack of lubrication, vandalism, improper service, act of nature, improper supply power or other causes not arising out of defect in materiel or workmanship. (2) If your Kobra shredder retailer has not been given reasonable opportunity to inspect the product alleged to be defective.

    IN NO EVENT SHALL KOBRA, MARQUIS OR YOUR KOBRA SHREDDER RETAILER BE LIABLE FOR THE LOSS OF USE OF THE PRODUCT, REMOVAL EXPENSES, TRANSPORTATION DAMAGE OR ANY OTHER SPECIAL INCIDENTAL OR CONSEQUENTIAL COST(S), EXPENSES OR DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE PERFORMANCE OF THE MACHINE OR ITS USE BY THE PURCHASER, USER OR ANY OTHER PERSON. THIS LIMITED WARRANTY IS EXPRESSLY IN LIEU OF ANY OTHER WARRANTY EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR MERCHANTABILITY AND FITNESS FOR ANY PARTICULAR PURPOSE. THERE ARE NO WARRANTIES BEYOND THE DESCRIPTION ON THE FACE HEREOF.


    LASSCO WIZER WARRANTY

    All products manufactured by Lassco Wizer, including Spinnit® paper drills, LasscoJog® joggers, and Cornerounder® corner cutters, shall conform to all specifications provided in our literature, catalogs, and operation manuals and shall be free from defect in material and workmanship at the time of delivery. Lassco Wizer’s warranty extends for one year on all parts and labor excluding consumables and numbering heads. The Lassco Wizer warranty includes motors, valve systems, and head assemblies only so long as the products sold, as referenced, shall be used for the purpose intended and maintained in accordance with Lassco Wizer maintenance manuals supplied with the equipment. Lassco Wizer disclaims any liability from material or product failure in such event the buyer shall not follow the proper operation procedure outlined in the Lassco Wizer user’s manuals and schedules. Lassco Wizer will repair or replace any part found to be defective within the warranty period; any item returned to our factory must have a Return Authorization (RA) number provided by Lassco Wizer with all freight charges prepaid. Consumables include, but are not limited to the following: drill bits, drill blocks, sharpening tools, belts, knobs, cutting units, screws, and hardware. Lassco Wizer numbering heads sold either individually or with our numbering machines are subject to a 90-day warranty. All products for which Lassco Wizer distributes but does not manufacture are subject to the original manufacturer’s warranty. If you believe you have a warranty issue please contact Lassco Wizer for an RA number.


    LEDCO WARRANTY

    This laminator is guaranteed against defects in material and workmanship for a period of two years after date of shipment. Defective parts will be replaced without cost within the warranty period, provided the laminator has not been abused, altered or operated contrary to instructions. Ledco, Inc. shall not be liable for any alterations or repairs except those made with its written consent.

    This obligation under warranty shall not extend to the following:

    • The adjustment of replacement of parts which are the normal responsibility of the owner. For example: rubber rollers, heat shoe coatings, scratched or chipped paint, loose fasteners (screws, nuts, etc.), or other items that show wear under normal use.
    • Normal operating adjustments to heat, speed, tension, etc.
    • Parts that are not manufactured by Ledco, Inc. – If the individual manufacturer warrants these items, their warranty is , in turn passed on to the original purchaser of the laminator. Ledco, Inc. does not incur any obligations or liability as a result of the warranties, which are the sole responsibility of the appropriate individual manufacturer.

    Any laminator that proves defective during the warranty period may be returned to Ledco, Inc. unless it is decided that the necessary repairs can be made during a service call. Notice of the defect should be submitted in writing or by phone to Ledco before any steps are taken to repair or return the machine.

    If the machine is returned the following should accompany it:

    • Customer name, address, and phone number
    • Written particulars regarding the malfunction
    • Date of installation
    • Serial number of the machine
    • RETURNS MUST HAVE A RETURN AUTHORIZATION NUMBER ON THE OUTSIDE OF THE SHIPPING CONTAINER
    • Send all returned equipment freight PREPAID to:
      Ledco, Inc., 4265 North Main Street, Hemlock, NY 14466

    If your machine needs servicing after the warranty has expired please contact your dealer. Ledco, Inc. does offer technical support if your dealer is unable to assist.

    This warranty is expressly in lieu of all other warranties expressed or implied. This includes the warranties of Merchantability and Fitness For Use of all other obligation or liabilities of Ledco, Inc. Ledco neither assumes nor authorizes any other person to assume it for any other obligation or liability in connection with the sale of this laminator except as provided for above. Further, this warranty will not apply to any machine or part thereof which has been damaged as a result of an accident or as a result of the abuse, misuse, or neglect of the machine. The warranty is also void if the laminator has been altered or repaired by any other than an authorized repair facility or dealer.


    MARTIN YALE INDUSTRIES GENERAL WARRANTY

    Martin Yale Industries (MYNA) warrants, for the period of time listed below from the date of shipment, all component parts and workmanship of its products to be free of manufacturing defects.

    Martin Yale Industries retains the right to authorize labor to repair any of their products in the field or have the machine returned to our factory for repair.

    Martin Yale Industries will repair or replace any component part found to be defective within the warranty period, not caused by accident, misuse, or improper maintenance, damages by freight handlers, act of nature or unauthorized modifications or the use of other than Martin Yale components/parts.

    Warranty is conditioned on notifications to Martin Yale’s Customer Service Department by calling (800) 225-5644. All materials being returned for warranty credit must have a requested Return Goods Authorization number (RGA) from our Customer Service Department, and must be returned within thirty (30) days after the discovery of the defect. All shipping costs on the returned material must be prepaid by the customer; credit will be issued, including the cost of ground freight, if the item proves to be defective. Incoming cartons must be clearly marked on the outside with the RGA number and “Warranty Parts”. Martin Yale is not responsible for products that are returned and are not in their original packaging or are packaged insufficiently to protect the enclosed material.

    Excluded from warranty coverage are normal wear items and electrical components. These exclusions include but are not limited to knives, cutters, belts, chains, PC boards, Optics, paper punch pins, blocks, and rubber rollers. These items are not included for consideration unless the components are deemed defective.

    This warranty is in lieu of all other warranties, expressed, implied, statutory or otherwise. Martin Yale Industries make no warranty of merchantability or fitness for a particular purpose. To the extent permitted by law, any consequential or incidental damages of any kind, including, but not limited to lost profits or other economic injury are not warranted.

    Martin Yale Industries, LLC. General Warranty

    Finishing Equipment: Folding Machines, Letter Openers, Business Card Slitters, Score & Perforating Machines, CD Insert Slitters, Guillotines & Paper Trimmers, Paper Joggers, Stackwagons, Collators, Padding Presses, Moisteners, Check Signing Machines, Express Tabbers, Paper Punches, Reference Systems, Catalog Racks, Posting Trays, Keyboard Drawers, Printer Stands; One year parts, 90-days labor. Paper Trimmer blades have a lifetime warranty. Martin Yale reserves the right to repair or replace at our discretion all finishing products that are covered under warranty.

    Disclaimers:
    a) This warranty applies to current models only. For discontinued models, consult original warranty.
    b) All repairs must be pre-approved by Martin Yale and performed by an authorized Martin Yale technician.
    c) Extended warranties are subject to the same provisions and terms of the general warranty.
    d) Martin Yale makes no warranty of merchantability or fitness of any product, for any particular purpose.
    e) To the extent permitted by law, any consequential or incidental damages of any kind, including but not limited to lost profits or other economic injury are not warranted.
    f) This warranty is in lieu of all other warranties, expressed, implied, and statutory or otherwise and is subject to change without notice.
    g) Must have proof of purchase to claim warranty.


    MBM WARRANTY INFORMATION

    Destroyit® Shredders

    • Lifetime limited warranty on strip- and cross-cut cutting shafts and wheels
    • 1 year limited warranty on super micro-cut cutting shafts and wheels
    • NEW: 3 year limited warranty on all other parts, excluding wearables (deskside and centralized office models)
    • NEW: 90 day limited warranty on labor or exchange at MBM's discretion (deskside and centralized office models)
    • 1 year warranty on all other parts, excluding wearables (high capacity and super micro-cut models)

    MBM Triumph Cutters, MBM Folders, MBM Collators, MBM Kutrimmers, MBM Support Products and MBM Interfaces

    • 1 year limited warranty, excluding wearables

    MBM Bookletmakers and MBM Face Trimmers

    • 1 year limited warranty, excluding wearables
    • 3 year limited warranty on Sprint 5000 bookletmaker, excluding wearables

    MBM Replacement Parts

    • 1 year limited warranty on mechanical parts, 90-day limited warranty on electrical and electronic parts

    MBM Corporation agrees to repair or replace, at its option, any defective part or component covered by this warranty, provided there is no evidence of abuse and we first receive written notice of a defect within the applicable warranty period. Wearable items are not covered under warranty. Wearable items include, but are not limited to: blades, sticks, staple heads, light bulbs, rubber rollers, belts, feed stones, separator pads, fuses, clutches, and brakes. This warranty extends only to the original purchaser and does not include labor or the payment of any labor charges or incidental or consequential expenses. Warranty claims must be submitted with replacement part order. MBM Corporation makes no further warranty of any kind and specifically disclaims any warranty of merchantability for a particular purpose. FOB North Charleston, SC for products sold in the US. FOB Toronto for products sold in Canada.


    MINIPACK-AMERICA LIMITED WARRANTY POLICY

    Please review our warrant policy. Minipack-america will guarantee the parts for one-year (1) year from the date of installation, or 15 months from the invoice, whichever occurs first. The procedure is as follows. 1. The parts in question are submitted to minipack-america for evaluation. 2. The parts are supplied to the dealer. 3. Any additional shipping expenses are that of the dealer. 4. All labor and travel time are responsibilities of the dealer.

    Equipment manufactured by minipack-torre is warranted to be free of defects in parts and craftsmanship for a period of one (1) year from the date of installation, or 15 months from the invoice, whichever occurs first, minipack-america exclusive obligation under this warranty is limited to repairing or, at its option, replacing any minipack-torre part that is determined by minipack-america to be defective. The warranty is for the original purchaser of new equipment. Component subsystems manufactured by minipack-torre carry the warranty as stated herein. The warranty does not apply to subsystem component parts which are not manufactured by minipack-torre. Subsystem component parts not manufactured by minipack-torre shall be subject to any warranty of its manufacturer. This warranty shall not apply to damage resulting from installation, modification, or repair by anyone other than a minipack-america authorized distributor/dealer. Nor shall it apply to any equipment which has been subject to accident, alterations, neglect, misuse or improper maintenance. In the event of highly corrosive or high moisture applications, special protective coatings or stainless steel construction might be needed. minipack-torre and minipack-america shall not be liable if minipack-torre equipment or components are used with accessory equipment not manufactured by minipack-torre. Representations and/or warranties, by whomever made (even if made by minipack-america authorized distributors/dealers), which are inconsistent with the terms herein shall not constitute a term of the minipack-torre or minipack-america express warranty and shall not be binding on minipack-torre or minipack-america.

    THE LIMITED WARRANTY SET FORTH ABOVE IS THE SOLE AND ENTIRE WARRANTY PERTAINING,TO THE PRODUCT AND IS IN LIEU OF AND EXCLUDES ALL OTHER WARRANTIES OF ANY NATURE WHATSOEVER, WHETHER EXPRESSED, IMPLIED OR ARISING BY OPERATION OF LAW, INCLUDING, BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THIS WARRANTY DOES NOT COVER OR PROVIDE FOR THE REIMBURSEMENT OR PAYMENT OF INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY TYPE, MANNER OR DEGREE, AND ANY LIABILITY BY MINIPACK-TORRE OR MINIPACK-AMERICA FOR SUCH INCIDENTAL OR CONSEQUENTIAL DAMAGES IS HEREBY DISCLAIMED. Some states do not allow this exclusion or limitation of warranties and/or damages, so the above limitations and/or exclusions might not be applicable to you. This warranty gives you specific legal rights, and you might also have other rights that vary from state to state.


    OLYMPIA WARRANTY

    Olympia Branded Shredders: MYNA warrants all Olympia slot-fed shredders, except high security models, to be free of defects in material and workmanship under normal use for three years parts and labor. A lifetime limited warranty is provided for fracture of the cutting cylinders. Warranty is null and void for any slot-fed shredders used as part of a shred for pay service.

    Commercial Paper Shredders: Olympia warrants all commercial paper shredders to be free of defects in material and workmanship under normal use. Three (3) years parts and labor and a limited lifetime warranty on the cutting cylinders.

    High Security Shredders and Pharmacy Shredder: Olympia warrants all high security paper shredders to be free of defects in material and workmanship under normal use. One (1) year parts and labor and one (1) year on the cutting cylinders.

    All Other Products: Olympia warrants all component parts of its products to be free of manufacturing defects for a period of one year from the date of purchase by the end user. Paper Trimmers have a limited lifetime warranty. This warranty does not include the cost of any labor incurred or performed by the dealer or another third party to replace defective components. This warranty does not cover wearable and consumable parts such as knives, cutting sticks, drill bits, or blocks, rubber rollers, etc.

    Olympia will repair or replace any component part found to be defective within the warranty period, not caused by accident, misuse, or improper maintenance, if returned to our factory, transportation charges prepaid.

    If you believe you have a warranty claim, contact Olympia for a Return Goods Authorization. Olympia will not be responsible for any charges incurred without its specific authorization. Warranty parts will be invoiced, including freight. Upon return of the alleged defective part, credit will be issued, including the cost of ground freight, if the part proves to be defective.

    This warranty is in lieu of all other warranties, express, implied, statutory or otherwise. Olympia makes no warranty of merchantability or fitness for a particular purpose.

    To the extent permitted by law, any consequential or incidental damages of any kind, including, but not limited to lost profits or other economic injury are not warranted.

    This warranty applies to current models only. For discontinued models, consult original warranty. This warranty is void if repairs are necessitated by accident, misuse, abuse, water damage, or fire. Particle cut, crosssut, and high security crosscut shredders require lubrication as directed in the Operator’s Manual. Failure to lubricate these systems will void the warranty. Modifications, alterations, and repairs must be performed by an authorized technician.


    PROTON DATA SECURITY WARRANTY

    Proton Limited Warranty: This Limited Warranty applies only to Proton hardware products you purchased for your own use and not for resale.

    Proton warrants that each hardware product is free from defects in materials and workmanship under normal use during the warranty period. The warranty period for the product starts on the original date of purchase specified on your invoice unless Proton informs you otherwise in writing.

    During the warranty period, Proton shall repair or replace at its option and at no charge to the purchaser, any equipment or components which under normal conditions of use and service are determined to be defective material or workmanship. Under Proton’s Warranty Service, your product will be repaired or exchanged at a designated service center, with shipping arranged by Proton. You are responsible for disconnecting the product, packaging the product with the original shipping materials and box, and shipping it to the designated service center. If you do not have the original shipping materials and box, a shipping container will be provided to you at cost for you to return your product to a designated service center. A courier will pick up your product and deliver it to the designated service center. Following its repair or exchange, the service center will arrange the return delivery of the product to you.

    This warranty does not cover expenses incurred in the removal and reinstallation of any product, whether or not proven defective. This warranty does not apply to consumable items such as knives, cutters, screens, drive belts or chains, or filter media, etc., unless determined to be defective when the equipment was placed in service at first location of use.

    Components manufactured by others for use in Proton equipment will be limited to the original manufacturer’s warranty which may exceed or be less than Proton’s warranty. Proton will not be responsible for asserted defects or failures, caused by misuse, neglect, abuse, improper operation, unauthorized service or parts, or normal wear.

    To obtain warranty service or an extended warranty, contact the Proton Customer Service Department at (305) 670-5202, or e-mail: info@protondata.com. Provide the Customer Service representative with the Model, Serial Number and date of purchase of the product.

    EXCEPT AS PROVIDED ABOVE, PROTON DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THE LICENSED PRODUCTS, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. PROTON'S SOLE OBLIGATION UNDER THE FOREGOING LIMITED WARRANTY SHALL BE TO PROMPTLY REPAIR OR REPLACE ANY DEFECTIVE UNIT OF THE LICENSED PRODUCTS. PROTON'S EXPRESS LIMITED WARRANTY SHALL NOT BE ENLARGED, DIMINISHED OR AFFECTED BY, AND NO OBLIGATION OR LIABILITY SHALL ARISE OUT OF PROTON RENDERING TECHNICAL OR OTHER ADVICE OR SERVICE IN CONNECTION WITH THE LICENSED PRODUCTS. IN ANY CASE, PROTON’S ENTIRE COMBINED LIABILITY UNDER ANY PROVISION OF THIS AGREEMENT SHALL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY CUSTOMER.

    TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PROTON BE LIABLE FOR SPECIAL, EXEMPLARY, PUNITIVE, CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING LOSS OF PROFITS, DATA OR EQUIPMENT, COSTS OF PROCUREMENT OF ALTERNATIVE PRODUCTS OR SERVICES, LOSS OF CONTRACTS, OR LOSS OF BUSINESS OPPORTUNITY, WHETHER OR NOT REASONABLY FORESEEABLE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

    Warranty by Model

    • Model 1090: 2 Years
    • Model 1100: 2 Years
    • Model 2070: 2 Years
    • Model 1250: 1 Year
    • Model 1250A: 1 Year
    • Model 2495: 1 Year
    • Model 8000: 2 Years
    • Model ObliTERAtor 2.0: 90 Days
    • Model T-4: 1 Year (The Proton T-4 is manufactured in the USA in ISO 9001 certified facilities and is built to last. However, if a problem occurs with your unit under normal operating conditions Proton will repair your T-4 at no cost to you. The T-4 warranty is a full parts and labor warranty. Proton will have a trained service technician inspect the unit onsite where available. If you are outside of a service area Proton will cover shipping to have your unit inspected and repaired. Proton gladly provide shipping materials for free if you do not have the original packaging.)

    SWIFTSPACE WARRANTY

    Warranties.
    A. Lifetime Warranty on all aluminum parts and metal hardware parts like posts,connectors, cantilevers, without recourse. Other exposed panel components are not covered by this life time warranty and will be considered in section B of this paragraph.
    B. Products purchased from Seller may be manufactured by third parties, which may or may not provide a warranty to the purchasers of their products. Seller agrees, upon request by buyer, to assign to buyer any and all such warranties,without recourse. Seller warrants that all products manufactured by Seller and supplied here under will conform to the specifications submitted by buyer, and that such goods will be manufactured and inspected in accordance with the generally accepted practices of companies in the business of manufacturing. Seller warrants that all products manufactured by it and supplied hereunder shall be free from defects in materials and workmanship for a period of 5 years from the date of shipment. If, within such period, any such product shall be proved to Seller's satisfaction to be defective, such product shall be repaired or replaced at Seller's option. Such repair or replacement shall be Seller's sole obligation and buyer's exclusive remedy hereunder, and shall be conditioned upon Seller's receiving written notice of any alleged defect with in 10 days after its discovery and, at Seller's option, return of such products to Seller, F.O.B. its factory

    Except for the warranties set forth in this paragraph, seller shall have no other obligation or liability to buyer, and hereby disclaims, any express or implied warranty of any products, including but not limited to any implied warranty of merchantability or fitness for particular purpose

    Any description of the product, whether in writing or made orally by Seller oreller's agent, are for the sole purpose of identifying the product and shall not be construed as an express warranty. Any suggestions by Seller or Seller's agent regarding use, application or suitability of the product shall not be construed as an express warranty unless confirmed to be such in writing by Seller

    Exclusion of Consequential Damages and Disclaimer of Liability.
    Except as otherwise agreed in writing, Seller's liability with respect to the products sold hereunder shall be limited to the warranty provided and, with respect to other performance of this contract, shall be limited to that part of the contract price allocable to the product (or part thereof) that gives rise to the claim.

    A. Seller shall not be subject to any disclaims:
    (1) any other obligations or liabilities arising out of breach of contract,
    (2) any obligations whatsoever arising from tort claims (including negligence and strict liability) or arising under other theories of law with respect to products sold or services rendered by seller, or any undertakings, acts or omissions relating thereto, and
    (3) all consequential,incidental and contingent damages whatsoever.

    B. Without limiting the generality of the foregoing, Seller specifically disclaims any liability for penalties (including administrative penalties), special or punitive damages, damages for lost profits or revenues, cost of any product recall, loss of use of products or any associated equipment, cost of capital, facilities or services, downtime, shutdown or slowdown costs, or for any other types of economic loss.

    Clerical Errors.
    Seller reserves the right to correct all clerical errors in any quotation, order acknowledgement or invoice, during the entire sales process.


    TBS, INC. WARRANTY

    Hardware or Software, sold by TBS, will be free from defects in workmanship and parts during normal use for ninety (90) days (unless stated otherwise on sales contract and approved by the Service Manager) beginning on the date installed.

    If any defects, Hardware or Software, occur during this period, contact TBS office (832) 220-9343 x101 and be prepared to furnish pertinent details concerning the defect and the model and serial number.

    Warranty service is provided at our HQ office (Cypress, TX) during normal business hours from 9:00 a.m. to 5:00 p.m. daily (local time) Monday through Friday except on TBS observed holidays. Any such service performed at other times and all service required to correct defects or malfunctions not covered by warranty, will be billed at our labor rates and parts rates then in effect.

    Warranty does not cover defects or malfunctions which (1) are not reported to TBS during the warranty period; (2) are caused primarily by fault to comply with the requirements or instructions contained in the operator/instruction manual; (3) result from service, repair or modification performed without TBS’s authorization, or (4) result form external causes such as, but not limited to, acts of nature, theft, negligence, civil commotion or other events beyond TBS’s control.

    TBS will not be liable, to the extent permitted by law, for any incidental or consequential damages resulting from improper functioning of equipment sold by TBS.

    After a TBS representative has determined that a defect subject to warranty exists, the maximum liability of TBS shall not exceed, and customers remedy is limited to, at the option of TBS, (1) repair or replacement of defective parts or Software; or (2) return of defective parts and refund of the total price; or (3) if service has been defective, repeating the service.

    This policy replaces all previously written and/or implied warranty policies. Changes to this policy may be made without prior notice to customers. EXCEPT TO THE EXTENT EXPRESSLY PROVIDED HEREIN, AND IN LIEU OF ALL OTHER WARRANTIES, THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE.

    TBS, Inc. MAINTENANCE AGREEMENT POLICY

    SERVICES TO BE RENDERED

    TBS hereby agrees to perform, during normal business hours, the following services with respect to the equipment, Hardware or Software, purchased from our company.

    a. Regular inspections, including equipment cleaning, lubricating, replacement of parts, adjusting and testing machines on a regular basis, and unlimited service calls.
    b. Phone support for all Hardware & Software products.
    c. Unless otherwise expressly stated by the customer, replacement of worn parts is performed at no charge during the entire term of the agreement.
    d. The agreement does not include consumable parts such as ribbons, ink cartridges, drum and die, batteries, etc.
    e. Any additional service calls during normal business hours are at no charge except as a result of customer abuse, required overhaul, or operator training.
    f. In the event an equipment overhaul becomes imperative, a cost estimate will be submitted for customer approval.
    g. TBS shall not be responsible for failure to render service due to causes beyond our control.
    h. Normal service hours are 9:00 a.m. to 5:00 p.m. (local time) Monday through Friday,

    TERMS AND CONDITIONS

    a. The normal TBS maintenance agreement starts on the day following the 90 day warranty period, and covers one year, unless specified otherwise on the agreement. Telephone support will be available from 9:00 a.m. to 8:00 p.m. (Eastern Standard Time) Monday through Friday.

    b. In the event payment has not been made, an invoice will be rendered after each scheduled service call. PAYMENT TERMS ARE NET CASH FROM DATE OF INVOICE.

    c. The agreement may be terminated at any time by either party upon 30 days written notice.

    d. This agreement is not assignable without the prior written consent of TBS.

    e. Customer shall allow TBS full and free access to the equipment, Hardware or Software, and agrees to provide a suitable installation environment as specified in the applicable manufacturer’s installation manual.

    f. The rates set forth on the maintenance agreement are for performing maintenance service only at the location at the effective beginning date of this agreement. In the event the customer relocates the equipment to an address in a different area, TBS reserves the right to elect, at its sole discretion, to either (1) adjust the rates prescribed for the balance of the term in accordance with TBS’s established service rates; or (2) terminate this agreement with respect to the relocated equipment, and in the event of prepayment, reimburse the customer an amount representing any service not yet rendered with respect to the equipment relocated.

    g. Fulfillment of the agreement is contingent upon, and is subject to, accidents, breakdowns, strikes, sabotage, insurrection and war, and delay and interruption in the failure of source of materials, supplies, equipment, labor and transportation, and acts of God or the public enemy to other causes and conditions whether of like or different nature affecting TBS and to orders, contracts, priorities, directives, requisitions, or requests of federal or state government, whether or not voluntarily assumed.